{"id":1908,"date":"2025-05-29T18:03:13","date_gmt":"2025-05-29T18:03:13","guid":{"rendered":"https:\/\/siulubangos.lt\/?page_id=1908"},"modified":"2026-08-29T18:23:07","modified_gmt":"2026-08-29T15:23:07","slug":"purchase-rules","status":"publish","type":"page","link":"https:\/\/siulubangos.lt\/en\/pirkimo-taisykles\/","title":{"rendered":"Terms and Conditions of Purchase"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1908\" class=\"elementor elementor-1908\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5b322d8b e-flex e-con-boxed e-con e-parent\" data-id=\"5b322d8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31c0fc59 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"31c0fc59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\"><strong>1. CONCEPTS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>1.1. <strong>Seller<\/strong> - MB \u201eSi\u016bl\u0173 bangos\u201c, legal entity code <strong>307422313<\/strong>, VAT code <strong>LT100018964015<\/strong>, account no. <strong>LT80 3500 0100 1866 4206<\/strong>, email: <strong>info@siulubangos.lt<\/strong>, tel. no..: <strong>+37067188444<\/strong>.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.2. <strong>Online shop (\"Shop\")<\/strong> \u2013<a href=\"https:\/\/siulubangos.lt\/en\/\"> www.siulubangos.lt<\/a>, where the Seller offers to purchase goods and enter into electronic sales contracts.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.3. <strong>Buyer<\/strong> - an able-bodied natural person aged 18 or over, or a legal person or their duly authorised representative who is entitled to conclude contracts in accordance with the legislation of the Republic of Lithuania.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.4. <strong>Individual order<\/strong> - Goods manufactured, assembled or prepared to the Buyer's specifications, including knitwear, special kits or other bespoke products, which cannot be recalled after the commencement of production (except as provided by law).<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.5. <strong>Working day<\/strong> - Monday-Friday, 9:00-17:00, except official Lithuanian public holidays.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.6. <strong>Personal data<\/strong> - all data provided by the Customer necessary for the execution of the order (name, surname, contact details, address, payment details, etc.) are processed in accordance with <strong>GDPR (EU GDPR)<\/strong> and Shops <strong>Privacy Policy<\/strong>.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.7. <strong>Contract<\/strong> \u2013 an electronic contract of sale is considered concluded when the Buyer places an order and the Seller confirms its acceptance by email or another durable medium.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.8.<strong> Third countries<\/strong> - service providers used by the Seller for the fulfilment of the order (e.g. courier services, payment intermediaries), for the purposes of data processing or marketing in accordance with applicable law.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>2. GENERAL PROVISIONS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>2.1 These Terms and Conditions are a binding legal document setting out the Seller's and the Buyer's rights, duties, responsibilities, ordering, payment, delivery, returns and other aspects of the Purchase.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.2 By making a purchase in the Shop, the Buyer confirms that he\/she has read these Terms and Conditions and undertakes to comply with them.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.3 The Seller reserves the right to change the Rules. The new version shall enter into force upon publication in the Shop. The Buyer shall be deemed to have accepted the changes when shopping after the changes have been made.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.4 Changes to the Rules shall not affect orders already placed and confirmed, which shall be governed by the version of the Rules in force at the time of the order.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.5 The Seller shall have the right to temporarily suspend the operation of the Shop (e.g. for maintenance or upgrades) by informing the Buyers as far in advance as possible.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.6 If, due to a system error or technical malfunction, incorrect prices or descriptions of the goods are displayed in the Shop, the Seller has the right to cancel the order by informing the Buyer and refunding the full amount paid.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.7 All contracts between the Buyer and the Seller shall be stored electronically in the Seller's system.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.8 These rules apply to all orders, regardless of whether the Buyer is registering in the Shop or buying as a guest.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>The sale and purchase relationship is governed by the law of the Republic of Lithuania. This choice of law does not deprive a consumer of the protection afforded by the mandatory provisions of the law of the country in which the consumer has their habitual residence, where those provisions apply under European Union law.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>3. STOCKS AND RESERVATIONS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>3.1 Adding items to the basket does not guarantee their reservation - items are reserved only upon receipt of payment.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>3.2. if the goods are sold out at the time the Buyer makes payment:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>The Seller shall inform the Buyer by email or telephone;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Offer an alternative (another product or a delay in delivery);<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Or your money back.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>3.3 Stock balances are updated automatically in the system, but temporary discrepancies may occur due to technical glitches or multiple orders running at the same time.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>3.4 Limited quantities (e.g. yarns in exclusive colours) can cause stocks to change very quickly. Even if an order is confirmed before payment is received, the Seller cannot guarantee that the goods will remain in stock.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>3.5 If, due to technical problems, more than one Buyer is paying for an order at the same time, the goods shall be assigned to the Buyer whose payment is first confirmed in the system. The other Buyer shall be offered an alternative or a refund.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>3.6 Individual bookings shall only be reserved after receipt of at least <strong>50 % prepayment<\/strong>, the balance is payable before collection or dispatch of the goods. Such orders cannot be cancelled after the start of production.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>4. PROCESSING OF PERSONAL DATA<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>4.1 The Buyer must provide correct and complete data for the execution of the order.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>4.2 All Buyer Data shall be processed in accordance with the laws of the Republic of Lithuania and the EU, including <strong>General Data Protection Regulation (GDPR)<\/strong>, and Shops <strong>Privacy Policy<\/strong>.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>4.3 The Customer's data shall only be used for order fulfillment, invoicing, the performance of legal obligations, and marketing with separate consent.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>4.4 The Buyer shall have the right to:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Access your data;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Require them to be rectified or deleted;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Opt out of direct marketing messages at any time.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>4.5 The Customer shall be given the opportunity to accept or refuse to receive newsletters and may withdraw his\/her consent at any time.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>4.6 The Buyer's data may only be passed on to third parties to the extent necessary for the execution of the order (e.g. couriers, payment intermediaries), in accordance with the requirements of GDPR.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>4.7.The Shop uses \u201ecookies\u201c - please refer to the Privacy Policy for details on their use.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>5. PLACING AN ORDER<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>5.1 An order may be placed in the Shop either by a registered Buyer with an account or without registration, providing all the necessary data for the execution of the order.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>5.2. The contract of sale is considered concluded when the Buyer places an order and the Seller confirms its acceptance by email or another durable medium. Payment is made using the method selected by the Buyer in accordance with Section 6 of these Terms.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>5.3. If the automatic confirmation email does not reach the Buyer due to technical issues, the Buyer should contact the Seller. The Seller may confirm acceptance of the order by email or another durable medium.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>5.4 Confirmation of an order by email does not constitute an absolute guarantee of delivery in the event that the goods are out of stock due to technical errors or unforeseeable reasons. In this case, the Seller shall immediately inform the Buyer and refund payment or offer an alternative.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>5.5 All order data shall be stored in the Seller's system for at least 5 years from the date of execution of the order, in accordance with the legislation of the Republic of Lithuania on bookkeeping and data storage.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>5.6 The Buyer shall have the right to cancel an order before it is dispatched by notifying the Seller in writing. Individual orders (goods made to order) cannot be cancelled after confirmation of the order and prepayment, as the production process starts immediately upon receipt of payment.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>6. PAYMENT ARRANGEMENTS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>6.1 The Buyer may pay for the Goods in the following ways:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>e-banking through Montonio;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>by bank transfer to the account specified by the Seller;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>when collecting the goods from the physical store, if this payment method is offered at checkout.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>6.2. If payment by bank transfer is selected, payment must be made no later than <strong>3 (three) working days<\/strong> after the order is placed. If Montonio is selected, payment is made when placing the order; if payment in store is selected, payment is made when collecting the goods. If the bank transfer is not received within the specified period, the order may be cancelled.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>6.3. Payment is considered completed when confirmed by the payment service provider or bank, or when the payment is accepted in the store.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>6.4. <strong>Individual orders:<\/strong> for goods made to individual order, the Buyer undertakes to pay not less than <strong>50% advance payment<\/strong>. The remaining balance is payable before collection or dispatch. Individual orders cannot be cancelled once the order has been confirmed and prepaid.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>6.5 Invoices shall be submitted electronically, in PDF format, to the email address specified by the Buyer.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>6.6 All payments shall be made through certified and secure systems ensuring data protection in accordance with the legislation of the Republic of Lithuania and the EU.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>6.7 The Seller shall not be liable for payment system interruptions (e.g. Montonio or banking system failures) which may cause delays or failure of the payment transaction.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>7. TERMS OF DELIVERY<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>7.1. We currently deliver goods in Lithuania, Latvia and Estonia. Delivery to other countries may be arranged individually by contacting the Seller at <a href=\"mailto:info@siulubangos.lt\">info@siulubangos.lt<\/a>.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>7.2 Possible methods of delivery:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>via courier (Omniva);<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>to parcel lockers (Omniva, LP Express);<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>collection at the address specified by the Seller, if this option is specified at the time of ordering.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>7.3. The usual delivery time is <strong>1\u20133 working days<\/strong> from receipt of payment, except for individual orders or goods for which a longer period is specified. If the goods are not delivered within the agreed period, the Buyer may require the Seller to deliver them within an additional reasonable period. If the Seller fails to deliver within that additional period, the Buyer has the right to terminate the contract and receive a refund of all sums paid. No additional period is required where the Seller refuses to deliver or delivery by the agreed date is essential.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>7.4 The delivery price is calculated automatically at the time of ordering, depending on the chosen delivery method, basket size and weight. Promotions for free delivery, if any, are published separately in the Shop.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>7.5 The Buyer must provide accurate delivery details. If the goods are not delivered due to incorrect data of the Buyer, the Buyer shall bear the additional delivery costs.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>7.6 The Buyer must inspect the goods at the time of collection: if the Buyer notices any damage to the packaging, the Buyer must record the damage and immediately contact the Customer by email and provide photographs of the parcel and the damage. Failure to inform us shall be deemed to mean that the goods were delivered undamaged.<\/p>\n<p>7.7 The Buyer must collect the parcel within the time period specified by the parcel delivery service. If the parcel is not collected in time, it may be returned to the seller. In this case, the re-shipment shall be charged to the buyer.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>7.8 Delivery times may be extended due to circumstances beyond the control of the Seller (force majeure), including natural disasters, transport disruptions, strikes, acts of public authorities or other unforeseen events.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>8. PRODUCT QUALITY AND GUARANTEES<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>8.1 All products sold in the Shop comply with the requirements of the legislation of the Republic of Lithuania and the European Union.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>8.2.Photographs of the Goods in the Shop are provided for illustrative purposes; the actual colour may vary slightly due to the screen settings of the device used by the Buyer. Such colour differences shall not be considered a defect in the Goods.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>8.3 Minor visual irregularities in workmanship or handicraft features (e.g. slight differences in thickness or colour shade of the yarn) shall not be considered defects.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>8.4 Each item shall be subject to a quality check before dispatch. If the Buyer notices a manufacturing defect, the Buyer must inform the Seller by e-mail, providing photographs of the defect and the order number.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>8.5 Individual orders (custom-made goods) may only be returned if a manufacturing defect is detected, in accordance with the applicable legislation of the Republic of Lithuania.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>8.6 The Buyer must provide clear visual material (photographs, videos) in order to objectively assess the defect when making a defect claim.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>8.7 All disputes regarding quality shall be settled in accordance with the Civil Code of the Republic of Lithuania and the Law on Protection of Consumer Rights.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>9. RETURN AND EXCHANGE OF GOODS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>9.1 Returns and exchanges of goods shall be carried out in accordance with the applicable legislation of the Republic of Lithuania and the European Union consumer protection regulations.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>9.2 The Buyer shall have the right to withdraw from the contract and return the Goods within <strong>14 calendar days<\/strong> from the date of receipt of the goods, except for exceptions provided for by law (e.g. for custom-made goods).<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>9.3. When exercising the right to withdraw from a distance contract, the Buyer must return the goods undamaged and, where possible, in their original packaging. The Buyer is liable only for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods. The absence of the original packaging does not in itself remove the statutory right of withdrawal. Separate statutory consumer rights apply to defective goods.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>9.4 Individual orders may not be returned for subjective reasons (e.g. a change in the Buyer's opinion on colour or design), provided that they comply with the specification confirmed at the time of order.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>9.5 Detailed conditions for the return and exchange of goods, including:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>repayment deadlines,<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>the specifics of individual orders,<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>the refund policy and procedure,<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>the procedure for returning faulty or unsuitable goods,<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>are set out in a separate document <strong>\u201e<a href=\"https:\/\/siulubangos.lt\/en\/returns-policy\/\">Returns policy<\/a>\u201c<\/strong>.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>10. MARKETING, LOYALTY PROGRAMMES AND INFORMATION<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>10.1 The Seller may, at its sole discretion, organise various marketing campaigns, promotions, discounts, loyalty programmes, gift vouchers or other special offers.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>10.2 All marketing offers (promotions, discounts, loyalty programmes) are temporary and their terms and conditions are subject to change or termination without prior notice. Changes shall only be effective prospectively from the date of their announcement.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>10.3. <strong>Gift vouchers:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Gift vouchers are only valid for the period specified in the Shop (normally 6-12 months from the date of purchase, unless otherwise stated).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Vouchers cannot be exchanged for cash.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>If the order amount exceeds the value of the voucher, the Buyer is obliged to pay the remaining amount by the chosen payment method.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>If the amount of the order is less than the value of the voucher, the difference is non-refundable and cannot be used for another purchase, unless otherwise stated in the individual voucher terms.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>The voucher is deemed to have been used when the order is confirmed, regardless of whether the product has been returned.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>10.4. <strong>Newsletters and advertising:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>If the Buyer agrees to receive newsletters or promotional information, the Seller undertakes to use the Buyer's contact details only in accordance with the law.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>The Buyer may unsubscribe from the newsletters at any time by using the unsubscribe link in the email or by contacting the Seller.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>10.4.1. Notifications relating to an order or services are sent to the email address or telephone number provided by the Buyer or made available through the Shop system. The fact that a notification has been sent does not in itself limit the Buyer\u2019s statutory rights.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>10.5. <strong>Order notifications:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>The Seller sends all order-related notifications (confirmations, delivery information, payment reminders, etc.) to the email address or telephone number provided by the Buyer.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>It is the Buyer's responsibility to ensure that the contact details are accurate and in working order. The Seller shall not be liable for the non-receipt of notifications due to incorrect data or technical malfunctions.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>10.6. <strong>Analytics and personalisation:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Aggregated and anonymised data may be used to improve service quality and website operation. Browsing and purchase data are used to personalise offers only for the purposes and on the legal bases described in the Privacy Policy and, where required, only with the Buyer\u2019s consent.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>10.7 All marketing activities and data processing shall be carried out in accordance with <strong>Privacy Policy<\/strong> and the applicable national and EU legislation.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>11. FORCE MAJEURE (FORCE MAJEURE CIRCUMSTANCES)<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>11.1 Neither the Seller nor the Buyer shall be liable for non-performance or improper performance of its obligations if such non-performance or improper performance is due to circumstances of force majeure beyond the control or foreseeability of either party.<br \/>11.2 Force majeure shall include, but not be limited to:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>natural disasters (storms, floods, earthquakes, etc.);<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>wars, strikes, blockades, mass disturbances or decisions by public authorities;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>disruptions in transport, logistics or supply chains due to circumstances beyond the control of the party;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>disruptions to electricity, communications and IT systems caused by third parties;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>pandemics or other public health crises declared by public authorities.<br \/>11.3 The Party affected by Force Majeure shall immediately inform the other Party of the occurrence of such circumstances.<br \/>11.4 During the period of Force Majeure, the performance of obligations shall be postponed until their completion. If the force majeure lasts for more than 30 calendar days, either party shall be entitled to terminate the contract unilaterally without penalty.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>12. FINAL PROVISIONS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>12.1 All these Rules and any contracts made hereunder shall be governed by the laws of the Republic of Lithuania and the European Union.<br \/>12.2. The parties shall first seek to resolve any dispute amicably through negotiations. The Buyer must first contact the Seller in writing at <a href=\"mailto:info@siulubangos.lt\">info@siulubangos.lt<\/a>. If the Seller rejects the consumer\u2019s request, satisfies it only in part, or does not provide a detailed reasoned response within 14 days, the consumer may contact the State Consumer Rights Protection Authority (VVTAT), A. Go\u0161tauto St. 12, LT-01108 Vilnius, Lithuania, at <a href=\"https:\/\/vvtat.lrv.lt\" target=\"_blank\" rel=\"noopener\">https:\/\/vvtat.lrv.lt<\/a>, or submit a request through the Consumer Rights Information System (VTIS) at <a href=\"https:\/\/vtis.lt\" target=\"_blank\" rel=\"noopener\">https:\/\/vtis.lt<\/a>. The dispute may also be referred to a competent court of the Republic of Lithuania.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>12.3 All orders, e-mails, invoices and other documents sent by electronic means shall be deemed to be prima facie evidence in the legal relationship between the parties.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>12.4 If any provision of these Rules is held to be invalid or unenforceable, the remaining provisions of these Rules shall remain in force.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>12.5 The Seller shall have the right to update these Terms and Conditions due to changes in legislation, operational needs or other reasonable reasons. The new version of the Rules shall enter into force on the date of their publication in the Shop.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>12.6 The Seller shall not be liable for indirect losses or damages (e.g. loss of profits, business disruption, loss of reputation) resulting from the use of the Shop, technical malfunctions or actions of third parties, unless such liability is provided for by mandatory legislation in force.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>12.7. A Buyer who believes that their rights have been infringed must contact the Seller in writing and state their request no later than three months from the day on which they became aware or should have become aware of the infringement. The Seller shall examine the request free of charge and provide a detailed, reasoned written response no later than 14 days after receiving it.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>13. INTELLECTUAL PROPERTY<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>13.1 All texts, trademarks, logos, design elements, photographs and other content presented in the Shop are the property of the Seller or its partners and are protected by the copyright and intellectual property legislation of the Republic of Lithuania and the EU. The use of photos for \u201einspirational purposes\u201c (e.g. Pinterest or Instagram) without commercial purposes is only permitted if the source is acknowledged.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>13.2 It is forbidden to use, copy, distribute or otherwise process the contents of the Shop for commercial purposes without the Seller's written consent.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>14. REFERENCES TO RELEVANT DOCUMENTS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>14.1 These Rules are inextricably linked to the following documents:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li><strong>Privacy Policy<\/strong> - governs the processing of personal data;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li><strong>Returns policy<\/strong>\u00a0- sets out the procedures for returning, exchanging and refunding goods.<br \/>14.2. These policies are available through the links provided in the Shop:<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/siulubangos.lt\/en\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/siulubangos.lt\/en\/returns-policy\/\" target=\"_blank\" rel=\"noopener\">Returns policy<\/a>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>15. ENTRY INTO FORCE OF THE CONTRACT<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>15.1 These Rules shall come into force from the date of their publication in the Shop and shall apply to all orders placed after their publication.<br \/>15.2 By purchasing goods in the Shop, the Customer confirms that he\/she has read and understood these Rules, understood their content and agrees to all the terms and conditions set out in them.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. S\u0104VOKOS 1.1. Pardav\u0117jas \u2013 MB \u201eSi\u016bl\u0173 bangos\u201c, juridinio asmens kodas 307422313, PVM kodas LT100018964015, s\u0105skaitos nr. LT80 3500 0100<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1908","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/pages\/1908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/comments?post=1908"}],"version-history":[{"count":24,"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/pages\/1908\/revisions"}],"predecessor-version":[{"id":47900,"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/pages\/1908\/revisions\/47900"}],"wp:attachment":[{"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/media?parent=1908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}