{"id":1908,"date":"2025-05-29T18:03:13","date_gmt":"2025-05-29T18:03:13","guid":{"rendered":"https:\/\/siulubangos.lt\/?page_id=1908"},"modified":"2026-04-12T19:52:35","modified_gmt":"2026-04-12T16:52:35","slug":"purchase-rules","status":"publish","type":"page","link":"https:\/\/siulubangos.lt\/en\/pirkimo-taisykles\/","title":{"rendered":"Terms and Conditions of Purchase"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1908\" class=\"elementor elementor-1908\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5b322d8b e-flex e-con-boxed e-con e-parent\" data-id=\"5b322d8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31c0fc59 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"31c0fc59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"wp-block-heading\"><strong>1. CONCEPTS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>1.1. <strong>Seller<\/strong> - MB \u201eSi\u016bl\u0173 bangos\u201c, legal entity code <strong>307422313<\/strong>, VAT code <strong>LT100018964015<\/strong>, account no. <strong>LT80 3500 0100 1866 4206<\/strong>, email: <strong>info@siulubangos.lt<\/strong>, tel. no..: <strong>+37067188444<\/strong>.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.2. <strong>Online shop (\"Shop\")<\/strong> \u2013<a href=\"https:\/\/siulubangos.lt\/en\/\"> www.siulubangos.lt<\/a>, where the Seller offers to purchase goods and enter into electronic sales contracts.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.3. <strong>Buyer<\/strong> - an able-bodied natural person aged 18 or over, or a legal person or their duly authorised representative who is entitled to conclude contracts in accordance with the legislation of the Republic of Lithuania.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.4. <strong>Individual order<\/strong> - Goods manufactured, assembled or prepared to the Buyer's specifications, including knitwear, special kits or other bespoke products, which cannot be recalled after the commencement of production (except as provided by law).<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.5. <strong>Working day<\/strong> - Monday-Friday, 9:00-17:00, except official Lithuanian public holidays.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.6. <strong>Personal data<\/strong> - all data provided by the Customer necessary for the execution of the order (name, surname, contact details, address, payment details, etc.) are processed in accordance with <strong>GDPR (EU GDPR)<\/strong> and Shops <strong>Privacy Policy<\/strong>.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.7. <strong>Contract<\/strong> - an electronic sales contract shall be deemed to be concluded from the moment the Buyer forms a basket, places an order and pays for it.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>1.8.<strong> Third countries<\/strong> - service providers used by the Seller for the fulfilment of the order (e.g. courier services, payment intermediaries), for the purposes of data processing or marketing in accordance with applicable law.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>2. GENERAL PROVISIONS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>2.1 These Terms and Conditions are a binding legal document setting out the Seller's and the Buyer's rights, duties, responsibilities, ordering, payment, delivery, returns and other aspects of the Purchase.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.2 By making a purchase in the Shop, the Buyer confirms that he\/she has read these Terms and Conditions and undertakes to comply with them.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.3 The Seller reserves the right to change the Rules. The new version shall enter into force upon publication in the Shop. The Buyer shall be deemed to have accepted the changes when shopping after the changes have been made.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.4 Changes to the Rules shall not affect orders already placed and confirmed, which shall be governed by the version of the Rules in force at the time of the order.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.5 The Seller shall have the right to temporarily suspend the operation of the Shop (e.g. for maintenance or upgrades) by informing the Buyers as far in advance as possible.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.6 If, due to a system error or technical malfunction, incorrect prices or descriptions of the goods are displayed in the Shop, the Seller has the right to cancel the order by informing the Buyer and refunding the full amount paid.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.7 All contracts between the Buyer and the Seller shall be stored electronically in the Seller's system.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.8 These rules apply to all orders, regardless of whether the Buyer is registering in the Shop or buying as a guest.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>2.9. The following shall apply to the sale and purchase relationship <strong>Law of the Republic of Lithuania and the European Union<\/strong>, including the Civil Code of the Republic of Lithuania, the Law on Protection of Consumer Rights and other applicable legislation.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>3. STOCKS AND RESERVATIONS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>3.1 Adding items to the basket does not guarantee their reservation - items are reserved only upon receipt of payment.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>3.2. if the goods are sold out at the time the Buyer makes payment:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>The Seller shall inform the Buyer by email or telephone;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Offer an alternative (another product or a delay in delivery);<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Or your money back.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>3.3 Stock balances are updated automatically in the system, but temporary discrepancies may occur due to technical glitches or multiple orders running at the same time.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>3.4 Limited quantities (e.g. yarns in exclusive colours) can cause stocks to change very quickly. Even if an order is confirmed before payment is received, the Seller cannot guarantee that the goods will remain in stock.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>3.5 If, due to technical problems, more than one Buyer is paying for an order at the same time, the goods shall be assigned to the Buyer whose payment is first confirmed in the system. The other Buyer shall be offered an alternative or a refund.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>3.6 Individual bookings shall only be reserved after receipt of at least <strong>50 % prepayment<\/strong>, the balance is payable before collection or dispatch of the goods. Such orders cannot be cancelled after the start of production.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>4. PROCESSING OF PERSONAL DATA<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>4.1 The Buyer must provide correct and complete data for the execution of the order.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>4.2 All Buyer Data shall be processed in accordance with the laws of the Republic of Lithuania and the EU, including <strong>General Data Protection Regulation (GDPR)<\/strong>, and Shops <strong>Privacy Policy<\/strong>.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>4.3 The Customer's data shall only be used for order fulfillment, invoicing, the performance of legal obligations, and marketing with separate consent.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>4.4 The Buyer shall have the right to:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Access your data;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Require them to be rectified or deleted;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Opt out of direct marketing messages at any time.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>4.5 The Customer shall be given the opportunity to accept or refuse to receive newsletters and may withdraw his\/her consent at any time.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>4.6 The Buyer's data may only be passed on to third parties to the extent necessary for the execution of the order (e.g. couriers, payment intermediaries), in accordance with the requirements of GDPR.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>4.7.The Shop uses \u201ecookies\u201c - please refer to the Privacy Policy for details on their use.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>5. PLACING AN ORDER<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>5.1 An order may be placed in the Shop either by a registered Buyer with an account or without registration, providing all the necessary data for the execution of the order.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>5.2 The Purchase and Sale Contract shall be deemed to be concluded from the moment when the Buyer forms a shopping cart, places an order by clicking on the \u201eCheckout\u201c button (or equivalent button) and makes a payment, and the Seller confirms the acceptance of the order by e-mail.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>5.3 If, due to technical problems, the automatic confirmation email does not reach the Buyer, the order shall be deemed valid from the moment of receipt of payment, even if the email has not been sent automatically.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>5.4 Confirmation of an order by email does not constitute an absolute guarantee of delivery in the event that the goods are out of stock due to technical errors or unforeseeable reasons. In this case, the Seller shall immediately inform the Buyer and refund payment or offer an alternative.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>5.5 All order data shall be stored in the Seller's system for at least 5 years from the date of execution of the order, in accordance with the legislation of the Republic of Lithuania on bookkeeping and data storage.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>5.6 The Buyer shall have the right to cancel an order before it is dispatched by notifying the Seller in writing. Individual orders (goods made to order) cannot be cancelled after confirmation of the order and prepayment, as the production process starts immediately upon receipt of payment.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>6. PAYMENT ARRANGEMENTS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>6.1 The Buyer may pay for the Goods in the following ways:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>e-banking through Montonio;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>by bank transfer to the account specified by the Seller;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>by other methods specified in the Shop (where available).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>6.2 Payment for the goods ordered must be made no later than <strong>3 (three) working days<\/strong> from the time the order is placed. If payment is not received within this time, the order may be cancelled.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>6.3 Payment shall be deemed to have been made only from the moment the funds reach the Seller's bank account.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>6.4. <strong>Individual orders:<\/strong> for goods made to individual order, the Buyer undertakes to pay not less than <strong>50% advance payment<\/strong>. The remaining balance is payable before collection or dispatch. Individual orders cannot be cancelled once the order has been confirmed and prepaid.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>6.5 Invoices shall be submitted electronically, in PDF format, to the email address specified by the Buyer.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>6.6 All payments shall be made through certified and secure systems ensuring data protection in accordance with the legislation of the Republic of Lithuania and the EU.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>6.7 The Seller shall not be liable for payment system interruptions (e.g. Montonio or banking system failures) which may cause delays or failure of the payment transaction.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>7. TERMS OF DELIVERY<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>7.1 We currently deliver goods in Lithuania, Latvia and Estonia. We will inform you in the Shop about the expansion of delivery to other countries.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>7.2 Possible methods of delivery:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>via courier (Omniva);<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>to parcel lockers (Omniva, LP Express);<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>collection at the address specified by the Seller, if this option is specified at the time of ordering.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>7.3 The normal delivery time is <strong>1-3 working days<\/strong> from receipt of payment, except for individual orders or goods subject to longer deadlines. If, for objective reasons, the goods cannot be delivered within 30 calendar days, the Seller has the right to unilaterally terminate the contract and refund the Buyer in full.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>7.4 The delivery price is calculated automatically at the time of ordering, depending on the chosen delivery method, basket size and weight. Promotions for free delivery, if any, are published separately in the Shop.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>7.5 The Buyer must provide accurate delivery details. If the goods are not delivered due to incorrect data of the Buyer, the Buyer shall bear the additional delivery costs.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>7.6 The Buyer must inspect the goods at the time of collection: if the Buyer notices any damage to the packaging, the Buyer must record the damage and immediately contact the Customer by email and provide photographs of the parcel and the damage. Failure to inform us shall be deemed to mean that the goods were delivered undamaged.<\/p><p>7.7 The Buyer must collect the parcel within the time period specified by the parcel delivery service. If the parcel is not collected in time, it may be returned to the seller. In this case, the re-shipment shall be charged to the buyer.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>7.8 Delivery times may be extended due to circumstances beyond the control of the Seller (force majeure), including natural disasters, transport disruptions, strikes, acts of public authorities or other unforeseen events.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>8. PRODUCT QUALITY AND GUARANTEES<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>8.1 All products sold in the Shop comply with the requirements of the legislation of the Republic of Lithuania and the European Union.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>8.2.Photographs of the Goods in the Shop are provided for illustrative purposes; the actual colour may vary slightly due to the screen settings of the device used by the Buyer. Such colour differences shall not be considered a defect in the Goods.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>8.3 Minor visual irregularities in workmanship or handicraft features (e.g. slight differences in thickness or colour shade of the yarn) shall not be considered defects.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>8.4 Each item shall be subject to a quality check before dispatch. If the Buyer notices a manufacturing defect, the Buyer must inform the Seller by e-mail, providing photographs of the defect and the order number.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>8.5 Individual orders (custom-made goods) may only be returned if a manufacturing defect is detected, in accordance with the applicable legislation of the Republic of Lithuania.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>8.6 The Buyer must provide clear visual material (photographs, videos) in order to objectively assess the defect when making a defect claim.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>8.7 All disputes regarding quality shall be settled in accordance with the Civil Code of the Republic of Lithuania and the Law on Protection of Consumer Rights.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>9. RETURN AND EXCHANGE OF GOODS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>9.1 Returns and exchanges of goods shall be carried out in accordance with the applicable legislation of the Republic of Lithuania and the European Union consumer protection regulations.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>9.2 The Buyer shall have the right to withdraw from the contract and return the Goods within <strong>14 calendar days<\/strong> from the date of receipt of the goods, except for exceptions provided for by law (e.g. for custom-made goods).<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>9.3 Returned goods must be unused, undamaged and in their original packaging, unless the return is due to a manufacturing defect.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>9.4 Individual orders may not be returned for subjective reasons (e.g. a change in the Buyer's opinion on colour or design), provided that they comply with the specification confirmed at the time of order.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>9.5 Detailed conditions for the return and exchange of goods, including:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>repayment deadlines,<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>the specifics of individual orders,<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>the refund policy and procedure,<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>the procedure for returning faulty or unsuitable goods,<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>are set out in a separate document <strong>\u201e<a href=\"https:\/\/siulubangos.lt\/en\/returns-policy\/\">Returns policy<\/a>\u201c<\/strong>.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>10. MARKETING, LOYALTY PROGRAMMES AND INFORMATION<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>10.1 The Seller may, at its sole discretion, organise various marketing campaigns, promotions, discounts, loyalty programmes, gift vouchers or other special offers.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>10.2 All marketing offers (promotions, discounts, loyalty programmes) are temporary and their terms and conditions are subject to change or termination without prior notice. Changes shall only be effective prospectively from the date of their announcement.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>10.3. <strong>Gift vouchers:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Gift vouchers are only valid for the period specified in the Shop (normally 6-12 months from the date of purchase, unless otherwise stated).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>Vouchers cannot be exchanged for cash.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>If the order amount exceeds the value of the voucher, the Buyer is obliged to pay the remaining amount by the chosen payment method.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>If the amount of the order is less than the value of the voucher, the difference is non-refundable and cannot be used for another purchase, unless otherwise stated in the individual voucher terms.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>The voucher is deemed to have been used when the order is confirmed, regardless of whether the product has been returned.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>10.4. <strong>Newsletters and advertising:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>If the Buyer agrees to receive newsletters or promotional information, the Seller undertakes to use the Buyer's contact details only in accordance with the law.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>The Buyer may unsubscribe from the newsletters at any time by using the unsubscribe link in the email or by contacting the Seller.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>10.4.1.The Buyer agrees that all notifications relating to the order or services shall be made by electronic means (e-mail, SMS or via the Shop system) and shall be deemed to have been duly served from the moment of their dispatch.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>10.5. <strong>Order notifications:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>The Seller sends all order-related notifications (confirmations, delivery information, payment reminders, etc.) to the email address or telephone number provided by the Buyer.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>It is the Buyer's responsibility to ensure that the contact details are accurate and in working order. The Seller shall not be liable for the non-receipt of notifications due to incorrect data or technical malfunctions.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>10.6. <strong>Analytics and personalisation:<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>The Seller may use the Buyer's purchase history and browsing data in an anonymous form in order to improve the quality of the service, to personalise offers and to provide the Buyer with relevant information.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>10.7 All marketing activities and data processing shall be carried out in accordance with <strong>Privacy Policy<\/strong> and the applicable national and EU legislation.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>11. FORCE MAJEURE (FORCE MAJEURE CIRCUMSTANCES)<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>11.1 Neither the Seller nor the Buyer shall be liable for non-performance or improper performance of its obligations if such non-performance or improper performance is due to circumstances of force majeure beyond the control or foreseeability of either party.<br>11.2 Force majeure shall include, but not be limited to:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>natural disasters (storms, floods, earthquakes, etc.);<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>wars, strikes, blockades, mass disturbances or decisions by public authorities;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>disruptions in transport, logistics or supply chains due to circumstances beyond the control of the party;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>disruptions to electricity, communications and IT systems caused by third parties;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>pandemics or other public health crises declared by public authorities.<br>11.3 The Party affected by Force Majeure shall immediately inform the other Party of the occurrence of such circumstances.<br>11.4 During the period of Force Majeure, the performance of obligations shall be postponed until their completion. If the force majeure lasts for more than 30 calendar days, either party shall be entitled to terminate the contract unilaterally without penalty.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>12. FINAL PROVISIONS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>12.1 All these Rules and any contracts made hereunder shall be governed by the laws of the Republic of Lithuania and the European Union.<br>12.2 All disputes shall first be settled amicably through negotiation. The Buyer must first contact the Seller in writing by email. In the event of failure to reach agreement:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>consumers can contact <strong>the State Consumer Rights Protection Authority (SCPPA)<\/strong>, at Vilniaus g. 25, LT-01402 Vilnius, or by email:<a href=\"https:\/\/www.vvtat.lt\" target=\"_blank\" rel=\"noopener\"> www.vvtat.lt<\/a>;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>as well as to <strong>The European Commission's electronic dispute resolution platform (ODR)<\/strong>:<a href=\"https:\/\/ec.europa.eu\/odr\" target=\"_blank\" rel=\"noopener\"> https:\/\/ec.europa.eu\/odr<\/a>;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li>or bring an action before a competent court in the Republic of Lithuania.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>12.3 All orders, e-mails, invoices and other documents sent by electronic means shall be deemed to be prima facie evidence in the legal relationship between the parties.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>12.4 If any provision of these Rules is held to be invalid or unenforceable, the remaining provisions of these Rules shall remain in force.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>12.5 The Seller shall have the right to update these Terms and Conditions due to changes in legislation, operational needs or other reasonable reasons. The new version of the Rules shall enter into force on the date of their publication in the Shop.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>12.6 The Seller shall not be liable for indirect losses or damages (e.g. loss of profits, business disruption, loss of reputation) resulting from the use of the Shop, technical malfunctions or actions of third parties, unless such liability is provided for by mandatory legislation in force.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>12.7 The Buyer must submit a claim to the Seller in writing by email to info@siulubangos.lt within 14 calendar days of the disputed circumstances becoming apparent. The Seller undertakes to respond to the claim within 14 calendar days.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>13. INTELLECTUAL PROPERTY<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>13.1 All texts, trademarks, logos, design elements, photographs and other content presented in the Shop are the property of the Seller or its partners and are protected by the copyright and intellectual property legislation of the Republic of Lithuania and the EU. The use of photos for \u201einspirational purposes\u201c (e.g. Pinterest or Instagram) without commercial purposes is only permitted if the source is acknowledged.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>13.2 It is forbidden to use, copy, distribute or otherwise process the contents of the Shop for commercial purposes without the Seller's written consent.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>14. REFERENCES TO RELEVANT DOCUMENTS<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>14.1 These Rules are inextricably linked to the following documents:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\"><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li><strong>Privacy Policy<\/strong> - governs the processing of personal data;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li><strong>Returns policy<\/strong>&nbsp;- sets out the procedures for returning, exchanging and refunding goods.<br>13.2 These policies can be accessed via the links provided in the Shop:<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/siulubangos.lt\/en\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><!-- wp:list-item --><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/siulubangos.lt\/en\/returns-policy\/\" target=\"_blank\" rel=\"noopener\">Returns policy<\/a>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:separator --><\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\">\n<p><!-- \/wp:separator --><!-- wp:heading {\"level\":3} --><\/p>\n<h3 class=\"wp-block-heading\"><strong>15. ENTRY INTO FORCE OF THE CONTRACT<\/strong><\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>15.1 These Rules shall come into force from the date of their publication in the Shop and shall apply to all orders placed after their publication.<br>15.2 By purchasing goods in the Shop, the Customer confirms that he\/she has read and understood these Rules, understood their content and agrees to all the terms and conditions set out in them.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. S\u0104VOKOS 1.1. Pardav\u0117jas \u2013 MB \u201eSi\u016bl\u0173 bangos\u201c, juridinio asmens kodas 307422313, PVM kodas LT100018964015, s\u0105skaitos nr. LT80 3500 0100<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1908","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/pages\/1908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/comments?post=1908"}],"version-history":[{"count":0,"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/pages\/1908\/revisions"}],"wp:attachment":[{"href":"https:\/\/siulubangos.lt\/en\/wp-json\/wp\/v2\/media?parent=1908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}